Build a managed IT scope around site coverage, assets, operating hours and escalation ownership.
Build a site inventory
List each site, business hours, users, devices and critical services. Separate equipment that needs remote monitoring from work that requires an on-site visit.
Spell out what counts as support
Ask each bidder to distinguish recurring work from billable projects. Include patching, onboarding, offboarding, network monitoring, vendor coordination and asset reporting. Agree on which team owns each task.
Make the handover measurable
Set an onboarding milestone, an escalation path and an incident reporting cadence. Review ticket history and repeat faults during the first service review to validate the scope.
Request a managed IT scope review
Send Layots your site count, approximate device count and coverage hours.